Frequently asked questions

You can check availability through ilnido.alcanevon.it. Enter your stay dates and number of guests: a page will open showing our available options. For more information write to ilnido928@gmail.com or call +39 3939219316.

Check-in day is the day you access the accommodation, from 15:00. Check-out day is the day you leave, by 11:00, unless otherwise agreed.

You can book by sending a request via the contact form, writing to ilnido928@gmail.com, or calling +39 3939219316. We will reply with availability and instructions to confirm your stay.

Full payment will be required at the time of booking.

Payment can be made by debit card, credit card or bank transfer. We do not accept cheques.

We accept major international credit cards (Visa, Mastercard) and debit cards enabled for payments.

You may withdraw from the contract up to 5 days before the arrival date, by written communication received within that deadline. You will receive a full refund within 7 working days. Beyond that deadline, the amount paid will be retained.

If you do not show up for check-in without prior written notice of cancellation, we will retain the full amount received.

As a deposit you will be asked to provide the details of a valid credit card, as a guarantee of the condition of the accommodation.

Our staff speaks Italian and English.

Check-in is generally from 15:00 and check-out by 11:00, unless otherwise agreed. As we do not have a reception, check-in is automated.

Yes. Our staff can be reached by phone for any need during your stay. You can contact us at +39 3939219316.

In the event of damage to the accommodation or its furnishings, the cost of repair or replacement will be charged to you, against the deposit provided at check-in.

For information about the acceptance of pets please contact us directly before booking.

The property does not have a private car park, but public parking is available in the immediate vicinity of the apartments.

No, the stay does not include a breakfast service. All apartments are equipped with a fully equipped kitchen so you can prepare meals independently.

Yes. Water, gas, electricity and WiFi connection are always included in the price, with no additional costs.

Yes. Every accommodation is provided with bed and bath linen included in the price.

Yes. Every apartment has a fully equipped kitchen with pots, pans, crockery, cutlery and everything needed for cooking.

No, we do not offer currency exchange.

During your stay our staff is at your disposal to provide all information about the area (restaurants, bars, venues, shops, places of interest, etc.). You can contact us by email at ilnido928@gmail.com or by calling +39 3939219316.

The main nearby airports are Venice Marco Polo (approx. 70 km) and Treviso Sant’Angelo (approx. 50 km), both well connected to the area.

A car is recommended to best explore the area and local wineries. The Albatros and Calliope apartments are in the centre of Valdobbiadene, within easy walking distance of bars, restaurants and shops.

You can rent a car directly at Venice or Treviso airports, or book online through the main car rental services.

Valdobbiadene is in the heart of the Prosecco Superiore Hills, a UNESCO World Heritage Site. Nearby you’ll find wineries, medieval villages, the Strada del Prosecco, vineyard trails, Monte Cesen and the Belluno Dolomites.